The concierge is responsible for multiple things on site.
The concierge is Pete Hawkins, and you can find the him mainly at reception under the Granary.
As a resident, he can handle the following for you:
Parcel delivery (specific expensive items can be requested on demand to be looked after by him).
Site maintenance queries
Temporary parking requests
Intercom setup requests
General queries about the site
He may not be sat at reception throughout the entire day. He will be patrolling the site or attending other activities.
His work number is 07719703652 - feel free to contact him if he is away within his working hours.
Pete's working schedule varies by day to allow for sufficient early start/late finishes for residents to visit him. You can ask him specifically or visit reception to see his schedule.