๐ LOST A FOB?๐
This process can be carried out by either the resident or owner of the property.
1. Email Omnia HelpDesk (helpdesk@omniapropertygroup.com), stating:
Your flat number.
All reference numbers on the other fobs you own. This is etched onto the metal part (image below).
2. Omnia will respond with some bank details and a payment reference.
Pay in ยฃ30.00 for the replacement cost of a fob.
Once cleared, Omnia will reach out to the concierge.
3.ย New fob will be issued.
Concierge will deliver the fob to the mailbox or allow this to be collected from reception.
โFOB IDENTIFIERโ
WANT AN EXTRA FOB?
This process can only be carried out by the owner of the property.
1. Email Omnia HelpDesk (helpdesk@omniapropertygroup.com), stating:
Your flat number.
2. Omnia will respond with some bank details and a payment reference.
Pay in ยฃ30.00 for the cost of a new fob.
Once cleared, Omnia will reach out to directors/receptionist.
3.ย New fob will be issued.
Receptionist or a director will reach out and arrange the best time to meet and pass over the fob.